[rt-users] how to enable fckeditor globally?

[Remy Berrebi]

ok i find a solution.

i edit file : /usr/share/rt3/html/Ticket/Create.html

find this on line 48 :

<& /Elements/Header,
    Title => loc("Create a new ticket"),
    onload => "hide(document.getElementById('Ticket-Create-details'));" &>

i remove the ";" to have this :

<& /Elements/Header,
    Title => loc("Create a new ticket"),
    onload => "hide(document.getElementById('Ticket-Create-details'))" &>

and now i have the fckeditor visible (but reduced by default...)

in case it can help, i have RT3.8.1 from YUM rpm for Fedora 10...


Remy Berrebi wrote:
> well i can see this on my error console :
>
> Erreur : missing ) after argument list
> Fichier Source : http://localhost/rt3/Ticket/Create.html?Queue=1
> Ligne : 67, Colonne : 67
> Code Source :
>     doOnLoad(hide(document.getElementById('Ticket-Create-details')););
>
>
> but i changed nothing on template or html ...
>
>
> Stefan Hornburg (Racke) wrote:
>   
>> Remy Berrebi wrote:
>>   
>>     
>>> hi everyone,
>>>
>>> on my side, i installed a fresh 3.8.1 version of RT and i can not see 
>>> anywhere fckeditor menu-bar, is there a documentation or something i 
>>> miss about it?
>>>
>>> i even try to put "Set($MessageBoxRichText, 1);" but nothing change... i 
>>> test my RT with firefox 3 on linux and IE6 on linux...
>>>
>>> any help will be appreciate,
>>>     
>>>       
>> Check your JavaScript error console first (and look at the HTML source
>> code where you see a trace of fckeditor).
>>
>> Regards
>> 	Racke
>>
>>
>>
>>   
>>     
>
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