[rt-users] Ticket Reply - Move Signature to top - which fikle to edit

Paul Broadwith paul.broadwith at blueivy.co.uk
Tue Jan 20 07:17:28 EST 2009


Hi,

Before I upgraded RT to 3.8.2 I had amended the ticket reply Perl file
(the file that formats the text in the reply box when you reply to a
message in a ticket). Now that I have upgraded this file has been
replaced and the signature when I reply to a message now appears at the
bottom of the reply box.

To save my frustration, can somebody please tell me which file I need to
amend to move the signature to the top of this box?

Kind regards,

Paul Broadwith (MBCS)
Blue Ivy Ltd - Microsoft Small Business Specialist, UK Partner Qualified
for 2009

Tel.: 01955 698203
Windows Messenger: paul.broadwith at blueivy.co.uk
Web: http://www.blueivy.co.uk


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