[rt-users] Problem with PDF attachments

Stefan Hornburg (Racke) racke at linuxia.de
Thu Jan 22 03:27:59 EST 2009


System Administrator wrote:
> Hi,
> 
> I recently upgraded from version 3.4.6 to 3.8.1.  Since then, pdf
> attachments downloaded from RT or sent by RT are corrupted, Acrobat
> Reader displays the error  "Insufficient data for an image".  This
> occurs even for pdf attachments saved before the upgrade.  I saw no
> errors in the database upgrade script running.
> 
> Have anyone had this issue before and encountered a solution?

Did you apply the MySQL 4.0->4.1 schema changes as described
in UPGRADING.mysql?

Regards
          Racke


-- 
LinuXia Systems => http://www.linuxia.de/
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