[rt-users] Strange, long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3 /FastCGI

[Emmanuel Lacour]

On Fri, Jan 23, 2009 at 02:55:21PM +0100, Ham MI-ID, Torsten Brumm wrote:
> Hi Emmanuel,
> just for my understanding: If they have somewhere the right to own
> ticket and i do a bulk update only in one queue where only 5 people
> have own ticket rights, all the users will be queried? 
> 
> How can i easily check if they (especially the unpriviledged users) have own ticket rights?
> 

you can use bulk update on a search result involving more than one
queue. And so in Search/Bulk.html, no queue is passed to
Elements/SelectOwner, and so all people that can own ticket are
displayed.


maybe we can try to get the list of queues from search result and pass
it to SelectOwner to reduce the list... but maybe gt of this list will
slow down Bulk.html to much ??? I need to try this.