[rt-users] Question on Search values with duplicate CF content

Kenneth Crocker KFCrocker at lbl.gov
Fri Jan 23 15:59:49 EST 2009


To all,


	I am using "Category" to create sun-sets of a general list of values 
for a Custom Field. An example value would be "open" which would occurs 
several times in a CF due to it's inclusion under several Categories. 
When RT Query offers the CF for selection, it has "contains" as an 
option. Would the generated SQL look for "open", regardless of Custom 
Field ID? I'm hoping the answer is yes. That way it won't matter if a CF 
with categories has duplicate values, the search will still result in 
every ticket with that value. Anyone? Thanks.


Kenn
LBNL




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