[rt-users] Query builder and multi-select custom fields

[Alex Young]

I have a ticket in the Support queue that has both the 'External' and
'Internal' client types in a custom multi-select field. When I run the
following search:

 

Queue = 'Support' AND 'CF.{Client}' LIKE 'Internal' AND 'CF.{Client}'
LIKE 'Internal'

 

I expected to get the ticket back, but instead I get 0 tickets. Is this
valid behaviour from RT's perspective? Should I be searching in some
other way to return the ticket when it has a CF set to two values? 

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