[rt-users] Ticket Forward Problem With Thunderbird

[Alex Young]

I have been having the same problem and havent found a solution as of
yet.



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Alan
Cheng
Sent: 21 January 2009 19:23
To: RT Users
Subject: [rt-users] Ticket Forward Problem With Thunderbird

Dear RT users,

We are currently running RT-3.8.1.  It appears that the email content
(message.eml) is uuencoded when RT forwards a ticket.  Thunderbird
doesn't seem to like this and cannot display the forwarding email.  Is
there a way to configure RT to do MIME encoding instead?  Any
suggestions are greatly appreciated.

Thanks,

Alan

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