On Tue, Jan 27, 2009 at 01:07:44PM -0000, Alex Young wrote: > After upgrading to the latest RTFM version I have found that some of the > customizations on http://wiki.bestpractical.com/view/RTFM no longer work > and I can't work out why. Alex, what version of RTFM did you upgrade _from_? (Also, what version of RT were you on / are you on now?)