[rt-users] RT 3.8.2 - CF Enter One Value With Autocomplete non-functional?

[Blake Crawford]

I actually just sorted it out, and it was related to the apache
configuration.  I originally had it configured using WebPath of "/rt".
Using Firebug, I debugged the AJAX requests/responses for a test field, and
the callback was to "/Helpers/.....", rather than "/rt/Helpers...".  I spend
a few hours and couldn't get it to work with a WebPath, so I reconfigured to
a blank value, and now everything works.

Thanks for the prompt response.  I'll try w/ SVN HEAD for 3.8 on my laptop
and see if I can reproduce the problem.

-Blake

On Tue, Jan 27, 2009 at 1:39 PM, Jesse Vincent <jesse at bestpractical.com>wrote:

>
>
>
> On Tue, Jan 27, 2009 at 11:43:01AM -0500, Blake Crawford wrote:
> > Hi folks:
> >
> > Been researching this one all morning, and can't find a reason for it.  I
> > have a CF, enter one value with autocomplete, populated with 10 random
> > values.  When starting to enter values, nothing happens.  Looking in the
> > page source, it is evidently an AJAX thing, so I tried on three browsers
> > (Firefox, IE, Safari), all didn't work.  Apache error logs indicate no
> > problem, access logs give 200's on Helper/Autocomplete/CustomFieldValues.
>
> Can you try with SVN HEAD of 3.8? We've found and fixed some bugs
> related to the autocompleting CF type after 3.8.2
>
> -jesse
>
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