[rt-users] Queues without explicit CorrespondAddress are disabled?

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Fri Jan 30 11:27:35 EST 2009



Jesse Vincent wrote:
>
> On Thu, Jan 29, 2009 at 04:23:48PM -0800, Jo Rhett wrote:
>   
>> Ding!  Thank you for the winning answer.   Wonderful.
>>
>> Any way to defeat that, other than having everyone log out and back in  
>> again?  I realize it's an uncommon thing...
>>     
>
> Disabling that cache will have unfortunate performance implications for
> your RT instance on a daily basis.
>
>   

I think it may be easiest to kill everyone's session and force a login 
on their next refresh in the rare instance you need to do this, rather 
than take a performance hit during common usage.

>> On Jan 29, 2009, at 7:55 AM, Todd Chapman wrote:
>>     
>>> Are they new queues? If so try logging out and back in. You may be  
>>> seeing the queue caching at work.
>>>
>>> On Thu, Jan 29, 2009 at 5:05 AM, Jo Rhett <jrhett at netconsonance.com>  
>>> wrote:
>>> When you click on "Basics" or "Jumbo" to change the ticket queue, any
>>> queue without an explicit (different) CorrespondAddress doesn't show
>>> up in the list.
>>>
>>> This isn't a rights thing, as I'm working as a Superuser.
>>>       
>> -- 
>> Jo Rhett
>> Net Consonance : consonant endings by net philanthropy, open source  
>> and other randomness
>>
>>
>>     
>
>   
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>>     
>
>   

-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati




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