[rt-users] clickable link in custom field

Christian Loos cloos at netcologne.de
Thu Jul 2 03:37:40 EDT 2009

Natxo Asenjo schrieb:
> hi,
> is it possible to have a link to a url outside RT without __id__ or
> without __ __CustomField__ in a custom field?
> If i edit a custom field (CF) I see there is a field 'Link values'. I
> thought I could use that, but as I can see it is for use with __id__
> or __CustomField__.
> Let me explain why I would like this. I am testing the AssetTracker
> extension, and as you probably know, lots of devices have a management
> web interface (like switches, printers, etc). I would like to have a
> clickable CF that would take me to get there from one of the CF. I
> know I can do it from one of the 'links' but they have names as
> 'depends on', 'refers to' ...., and those are reserverd for other
> things inside RT.
> Maybe this is just a silly question but I do not see how to do it from the CF.

If you have example.com in the custom field and want to have a link like:

you have to put this in Link values to field:


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