[rt-users] clickable link in custom field

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Jul 2 12:04:47 EDT 2009

It's sort of missing feature, you can either patch or workaround it.
For example, you can link back to RT and pass __CustomField__ as
argument, create a simple Redirect.html in local/html and redirect
user to the link passed to this component as argument.

On Thu, Jul 2, 2009 at 2:58 PM, Natxo Asenjo<natxo.asenjo at gmail.com> wrote:
> ok, it works now :-)
> in the link of the CF I fill this in: http://__CustomField__ and it works.
> Another question: how can I enter a port in the link? Like
> http://ip.add.of.device:9100 for a jetdirect printer, for instance. If
> I enter in the CF hostname:9100 then it takes me to this url (in
> another tab! great stuff): http://hostname%3a9100/ and then it does
> not work. I suppose it has to do with html encoding, but do not know
> how to fix this. Any clues?
> TIA,
> Natxo
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Best regards, Ruslan.

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