[rt-users] Reqest Tracker CentOS 5.3 setup

[William Graboyes]

Hi Chanty,

I shouldn't be doing this at the time of night it is currently... Disregard
my ScriptAlias comment...

and I have another question...

Have you tried hitting rt.abc.com/rt ?  Since it seems to work when you hit
the server by IP.

On Thu, Jul 2, 2009 at 11:51 PM, William Graboyes <
william.graboyes at theportalgrp.com> wrote:

> Hi Chanty,
>
> First thing I notice is you have 2 slashes on your ScriptAlias line.
>
> And then the dumb question, as you didn't elaborate.  You did reload the
> apache server after making the changes.
>
> What is the output in your error logs when you try to hit your RT server by
> name?
>
> What error does apache spit to the browser?
>
> Thanks,
> Bill G.
>
> On Thu, Jul 2, 2009 at 7:48 PM, ty chan <chanty_kh at yahoo.com> wrote:
>
>> Hi Moseley,
>>
>> Here is my configuration on httpd.conf.
>>
>> <VirtualHost 172.16.0.1:80>
>>    ServerName rt.abc.com
>>    DocumentRoot /opt/rt3/share/html
>>    ErrorLog /var/log/httpd/rt.abc.com_error
>>    CustomLog /var/log/httpd/rt.abc.com-access_log common
>>    AddHandler fastcgi-script fcgi
>>    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi
>> </VirtualHost>
>>
>> but it doesn't work for me.
>>
>> note: http://172.16.0.1/rt is working fine.
>>
>> would you please advise on this issue?
>>
>> regards,
>> chanty
>>
>> ------------------------------
>> *From:* "jmoseley at corp.xanadoo.com" <jmoseley at corp.xanadoo.com>
>> *To:* ty chan <chanty_kh at yahoo.com>
>> *Cc:* rt-users at lists.bestpractical.com;
>> rt-users-bounces at lists.bestpractical.com
>> *Sent:* Thursday, July 2, 2009 8:43:42 PM
>>
>> *Subject:* Re: [rt-users] Reqest Tracker CentOS 5.3 setup
>>
>> Threre really isn't much difference in the Apache configuration if using a
>> virtual host.  Simply put the RT apache config in a virtual host stanza:
>>
>> <VirtualHost _default_:80>
>> ServerName somertserver.com
>>
>> RT config lines...
>>
>> </VirtualHost>
>>
>> The above example would use the default IP of the server and listen on
>> port
>> 80.  You could also add other lines so that RT has its own log file, etc.
>> I believe there are several virtual host configuration examples in the
>> wiki.
>>
>>
>> James Moseley
>>
>>
>>
>>
>>
>>             ty chan
>>             <chanty_kh at yahoo.
>>             com>                                                      To
>>                                       jmoseley at corp.xanadoo.com, Grant
>>
>>             07/02/2009 02:11          Deters <gdeters at usd250.org>
>>             AM                                                        cc
>>                                       rt-users at lists.bestpractical.com,
>>                                       rt-users-bounces at lists.bestpractica
>>                                       l.com
>>                                                                   Subject
>>                                       Re: [rt-users] Reqest Tracker
>>                                       CentOS 5.3 setup
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Hi Moseley,
>>
>> You guid how to configure virtualhost on apache for RT also.
>>
>> best regards,
>> chanty
>>
>>
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>
>
>
> --
> Bill Graboyes
> On Assignment At:
> Toyota Motor Sales, USA, Inc.
> Consumer Portal Delivery
> Office: (310) 468-6754
> Cell: (714) 515-8312
>



-- 
Bill Graboyes
On Assignment At:
Toyota Motor Sales, USA, Inc.
Consumer Portal Delivery
Office: (310) 468-6754
Cell: (714) 515-8312
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