[rt-users] Locking up Custom Fields

Ruslan Zakirov ruslan.zakirov at gmail.com
Fri Jul 3 10:59:08 EDT 2009

I don't know about JS or any other previous work on this. However, we
thought about adding ModifyCustomFieldOnCreate right. If you write a
patch, we can include it into the core.

On Fri, Jul 3, 2009 at 6:32 PM, Mario
Gomide<mario.gomide at agricultura.gov.br> wrote:
> Hello list!!!
> I have an RT 3.6.1 installation, and RT works fine for me.
> I was hopping someone could help me out on this one:
> I have a couple of Custom Fields that must be filled up on the ticket
> creation BUT after that, they MUST NOT be changed! In other words, these
> specific CF must become read-only, uneditable, locked, disabled or
> whatever (since it still shows up on the screen), only after creation.
> I've tried some javascripting but I'm not getting it. I know I can (as I
> already have done this) lock a given CF on the creation page, but not on
> the Modify or Jumbo pages.
> Hope to hear from you experts soon!!
> Thanks a lot!
> Mario Gomide
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Best regards, Ruslan.

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