[rt-users] CustomField questions

Ruslan Zakirov ruslan.zakirov at gmail.com
Fri Jul 3 12:43:26 EDT 2009


On Thu, Jul 2, 2009 at 9:19 PM, Duncan Hutty<dhutty at ece.cmu.edu> wrote:
> RT-3.8.4:
> 1) Can I specify a custom field that is merely a checkbox?

RT-Extension-CustomField-Checkbox, on the cpan will be soon. Or fetch
it from github.

>
> 2) Can I provide a default value for such a custom field? Or would I
> need to write a scrip to set value upon creation of the ticket?

We did something like this in RTIR recently. You may want to take a
look. I think it can be another extension.

> --
> Duncan Hutty
> System Administrator, ECE
> Carnegie Mellon University
>
> Please use informative subject lines
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-- 
Best regards, Ruslan.



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