[rt-users] CustomField questions

Ruslan Zakirov ruslan.zakirov at gmail.com
Fri Jul 3 12:43:26 EDT 2009

On Thu, Jul 2, 2009 at 9:19 PM, Duncan Hutty<dhutty at ece.cmu.edu> wrote:
> RT-3.8.4:
> 1) Can I specify a custom field that is merely a checkbox?

RT-Extension-CustomField-Checkbox, on the cpan will be soon. Or fetch
it from github.

> 2) Can I provide a default value for such a custom field? Or would I
> need to write a scrip to set value upon creation of the ticket?

We did something like this in RTIR recently. You may want to take a
look. I think it can be another extension.

> --
> Duncan Hutty
> System Administrator, ECE
> Carnegie Mellon University
> Please use informative subject lines
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.

More information about the rt-users mailing list