[rt-users] Custom Search

[William Graboyes]

Hello Bahsir,

(Owner = 'userB' OR Owner = 'userA') AND (Status = 'Resolved)

Pop that into your advanced tab, hit apply, and you are good to go.

Thanks,
Bill G.

On Fri, Jul 3, 2009 at 3:42 AM, Bashir Jahed <bashir.jahed at nha.co.za> wrote:

>  Hi Everone,
>
>
>
> I want to do a search based on the following:
>
> Tickets resolved by userA and userB and userC where tickets status is
> resolved and ticket was created after 2009-06-01
>
>
>
> I am able to search for one user at a time, if I do userA and UserB it
> searches tickets that are owned by userA and UserB
>
>
>
> Can someone help please?
>
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-- 
Bill Graboyes
On Assignment At:
Toyota Motor Sales, USA, Inc.
Consumer Portal Delivery
Office: (310) 468-6754
Cell: (714) 515-8312
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