[rt-users] Apache won't start after upgrade to 3.8.4

[Karl Boyken]

Some or all of your RT tables are using the MyISAM engine, but beginning 
with RT 3.8.3, RT checks to make sure that your tables are using InnoDB. 
  You'll need to convert your MyISAM tables to InnoDB.  In mysql, do:

USE rt3;
SHOW TABLE STATUS;

Note which tables are using MyISAM, and for each table <tablename>, in 
mysql, do:

ALTER TABLE <tablename> ENGINE=INNODB;

After you've done this, your 3.8.4 installation should run.

Karl Boyken

> I've run a couple of test RT upgrades from 3.8.0 to 3.8.4 but I continue to
> get the following error message when I attempt to start Apache:
> RT requires that all its tables be of InnoDB type. Upgrade RT tables. at
> /opt/rt-3.8.4-dev/bin/webmux.pl line 116.\nCompilation failed in require at
> (eval 2) line 1.\n
> 
> Both test and production databases are running on MySQL 5.0.45.  I've been
> running RT 3.8.0 for quite sometime using this version of MySQL.  Commenting
> out line 116 allows me to successfully start Apache but I'm not sure if
> there are any consequences to doing this.
> 
> Line 116 of webmux.pl:
> die $msg unless $status;
> 
> Any help would be greatly appreciated.
> 
> Thanks.

-- 
Karl Boyken, system administrator 
karl-boyken at uiowa.edu
303A MLH, Dept. of Comp. Sci. 
http://www.cs.uiowa.edu/~boyken/
The U. of Iowa, Iowa City, IA  52242   319-335-2730 (voice) 
319-335-3668 (fax)
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