[rt-users] Viewing user profiles without modification rights?

Kenneth Marshall ktm at rice.edu
Thu Jul 9 08:34:12 EDT 2009


We have custom fields that are populated with that information
when the ticket is created. They can be viewed without the
AdminUsers right.

One idea.
Ken

On Thu, Jul 09, 2009 at 08:09:50AM -0400, Johnathan Bell wrote:
> I thought there was some way for ticket responders to view the  
> information about the user who requested the ticket, specifically, the  
> user's profile. However, I can't see that anywhere. I know that I can  
> turn on the "AdminUsers" right, but I don't really want to give out  
> the ability to modify a user's profile, just view it. Is this  
> possible? What do I need to do?
> 
> Thanks,
> Johnathan
> 
> --
> Johnathan Bell
> Internet System Administrator, Baker College
> 
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