[rt-users] Copy/Paste MAC OS 10.5, Safari problems

Roderick A. Anderson raanders at cyber-office.net
Thu Jul 9 15:15:23 EDT 2009

Kevin Falcone wrote:
> On Thu, Jul 09, 2009 at 11:07:56AM -0700, Roderick A. Anderson wrote:
>> We just update a few days ago from RT 2.0.15 to 3.8.4.
>> CentOS 5.3 in a Linux-Vserver guest using PostgreSQL on another system.
>> One user is having a problem pasting into a comment block with Safari. 
>> When he does a right click (three button mouse) he gets an error message 
>> window about browser security not allowing it.  He must paste into that 
>> window and click OK to get it into comment block.
>> This was not happening before the upgrade.
>> Anyone have an idea as to why this is happening?  Solution(s)?  Where 
>> else to look?

Thanks Kevin.

> You're getting this error from the Rich Text editor because Safari
> won't let it access the clipboard.
> Just paste using apple-V or disable the Rich Text editor from
> preferences.
> RT2 didn't have a JS editing widget

> -kevin
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