[rt-users] Installation Issues RHEL 4 Centos Apache2 MySQL 5 FastCGI

joel hartshorn jshartshorn at gmail.com
Thu Jul 16 14:03:43 EDT 2009


I have exhausted most of what I can think to check as far as the RT
Installation Manuals and Googles for "You're almost there!"...

It simply appears that the RT web interface (perhaps Mason libraries) is not
processing correctly.  Perl works, FastCGI loads, Apache appears to be
running correctly...

But, after many, many installs from the ground up with CentOS 4 I still get
the generic error listed above and "'); % $m->comp('/Elements/Header',
Title=>loc("RT at a glance"), Refresh => $session{'home_refresh_interval'});
% if (0) { %# -->" at the top of the page...

I am all about trouble shooting the install issues, but the logs don't have
anything in them...

httpd.conf is:

FastCgiServer /raid/rt3/bin/mason_handler.fcgi -idle-timeout 120
ScriptAlias /rt /raid/rt3/bin/mason_handler.fcgi

<VirtualHost *:80>
    ServerAdmin root
    ServerName NewMedia-10-64-100-99
    Alias /rt /raid/rt3/share/html/
    Alias /rt3-dev /raid/rt3-dev/share/html/
    Alias /dev /raid/dev/
    ErrorLog logs/rt-error_log
    CustomLog logs/rt-access_log common
    AddHandler fastcgi-script fcgi
    <Directory "/raid/rt3/share/html">
         Options FollowSymLinks ExecCGI
    AllowOverride None


Any pointers or general help would be greatly appreciated...

<rt-users at lists.bestpractical.com>
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