[rt-users] Using https in web interface results sometimes in "Bad Request"

[Ruslan Zakirov]

Do you use both http and https?

On Thu, Jul 16, 2009 at 5:53 PM, Benno Overeinder<benno at nlnetlabs.nl> wrote:
> On 7/15/09 8:23 PM, Benno Overeinder wrote:
>> Hello,
>>
>> I recently installed RT 3.8.4 on our FreeBSD server.  And everything
>> seems to work correctly.
>>
>> Except for some actions in the Web user interface when using https (thus
>> using https://rt.example.com).
>>
>> <snip/>
>>
>> Anybody a clue how to solve this?  Again, with editing the URL from http
>> to https in the location bar of the web browser seems to work correclty,
>> I rather have it corrected in the RT setup.
>
> In reply to my own post, I found out that two other postings to this
> email list report the same (or similar) problem.  But unfortunately,
> both without any replies or solutions.
>
> - HTTP/HTTPS change on RT 3.8.2 when replying or commenting a ticket, by
> Martin Schneider, http://www.gossamer-threads.com/lists/rt/users/81598
>
> - RT 3.8.3 using https calls http URL on ticket update & create, by
> James Oliver, http://www.gossamer-threads.com/lists/rt/users/86450
>
>
> After reading some other postings on redirection and problems with https
> and port 80/443, I looked into the Perl file RT/Interface/Web.pm.  The
> problem seems the code starting at line 194 in subroutine Redirect (for
> RT 3.8.4):
>
>        if ( defined $ENV{HTTPS} and $ENV{'HTTPS'} eq 'on' ) {
>            $uri->scheme('https');
>        }
>        else {
>            $uri->scheme('http');
>        }
>
>        # [rt3.fsck.com #12716] Apache recommends use of $SERVER_HOST
>        $uri->host( $ENV{'SERVER_HOST'} || $ENV{'HTTP_HOST'} );
>        $uri->port( $ENV{'SERVER_PORT'} );
>
> The "if" statement here seems to be always false, even if one _does_ use
> https.  Checking the value of HTTPS shows it is always undefined
> (empty).  Is this a problem with RT and Apache2 interaction?  Should
> Apache2 set the HTTPS environment variable?
>
> -- Benno
>
> --
> Benno J. Overeinder
> NLnet Labs
> http://www.nlnetlabs.nl/
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-- 
Best regards, Ruslan.