[rt-users] Top "N" Tickets I Own - For all users

Rich West Rich.West at wesmo.com
Tue Jul 28 13:23:51 EDT 2009

On 3.8.4, you can click on Edit, then select the columns to display, 
including the custom column.  However, I cannot seem to find how to make 
this a global default change.  On that page, I can adjust the underlying 
search globally, but not the columns displayed (to include the Custom 
Field).  That is unless I am missing something here (which I hope!). :)


  On 07/23/2009 07:10 PM, Ruslan Zakirov wrote:
> Click edit then click link edit this search globaly.
> On Fri, Jul 24, 2009 at 1:06 AM, Rich West<Rich.West at wesmo.com>  wrote:
>> Is there a way to modify the default RT "home" page's display of the
>> "Top 'N' Tickets I Own" for everyone?  We would like to have a custom
>> field displayed there for everyone, including new people we add on as
>> admins..
>> Thanks!
>> -Rich
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