[rt-users] Searching for CustomFields

Frederic Jaeckel jchome at jc-ix.net
Thu Jul 30 07:25:20 EDT 2009


On Thu, 30 Jul 2009 04:08:32 -0700 (PDT)
Miroslav Horvath <Avenger1 at atlas.sk> wrote:

> 
> We have also some custom fields for some queues. To have it available
> in the Tickets search, perform this steps:
> 
> 1. Chose the appropriate Queue ( on which custom fields are created,
> if they are not global )
> 2. Hit add these therms
> 3. Customer field will be then available in the search and you can
> choose then the searching term 
> 
> I hope it's sufficient for you :)

Great! That what I needed. :)

thanks,
Frederic
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