[rt-users] RT 3.8.2 -> 3.8.3 Update/Changes

[Kevin Falcone]

On Jun 1, 2009, at 1:51 PM, Paul Hirose wrote:

> First, thank you to the BP team for the update.  Making a good  
> product better is always welcome :)
>
> Second, I just wanted to point out to folks that use  
> WebExternalAuth, and potentially the companion  
> WebFallbackToInternalAuth, that it has been reversed.  In RT 3.8.2,  
> it was "...is undefined, the user..." and in 3.8.3, it is now "...is  
> defined, the user..." so please be careful.

I believe this was just a documentation fix.

> Finally, I wanted to ask about the EmailSubjectTagRegex.  In 3.8.2,  
> my EmailSubjectTagRegex is qr/(?:Billing|Technical|Administrative)  
> Support/i );  This prevented RT from changing the subject line.   
> There's entries in the changelog about "Fix for rewriting Ticket  
> subjects when using Queue Subject tags".  Can I now remove my  
> EmailSubjectTagRegex?  Will RT now be able to use each queue's  
> Subject Tag?  All my queue Subject Tag are "Billing Support",  
> "Technical Support", etc.

Yes, 3.8.3 fixes the Scrip that was wrongly rewriting subjects, it  
sounds like your
EmailSubjectTagRegex was working around the bug.

-kevin