[rt-users] Shredder notickets finds users who have valid contributions

Jo Rhett jrhett at netconsonance.com
Tue Jun 2 18:38:36 EDT 2009


Okay, so this is something I'm not sure how to resolve.

I open a ticket for Jo.Rhett at Company.Com.

Jo receives his e-mail, and sends replies to me from jo at company.com.

Obviously a second user is created for jo@ but it's also picked up to  
be deleted by Scrubber.  I'm not sure this is the right approach.   Is  
there any way to modify the query done to pick up any valid contributor?

All we really want to do is delete users whose tickets have been  
deleted (ie spam)

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness






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