[rt-users] admin cc not receiving mail

[Bashir Jahed]

Thanks Ruslan,

Put it in place now, will monitor today to see if it is working.

Help is appreciated.

Go Well

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com] 
Sent: 03 June 2009 04:12 PM
To: Bashir Jahed
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] admin cc not receiving mail

you need scrip for that:

On any transaction notify admin ccs with template transaction.

On Wed, Jun 3, 2009 at 2:48 PM, Bashir Jahed <bashir.jahed at nha.co.za> wrote:
> Hi,
>
>
>
> Been googling for 2 weeks with no success.
>
>
>
> I have an issue with admin cc. I am listed as admin cc of a queue. If
> someone adds a comment to a ticket i receive the correspondence, however if
> someone emails a comment the correspondence is not sent out to admin cc’s
>
>
>
> Is this the standard way it should work? I would like all transacations on a
> particular queue to be sent to the admin cc’s. Is this possible?
>
>
>
> Bashir
>
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-- 
Best regards, Ruslan.