[rt-users] RT-3.8.3, RT-Authen-ExternalAuth-0.08 login issue
Matt Millard
gocyclones at eml.cc
Thu Jun 4 12:52:10 EDT 2009
On Thu, Jun 4, 2009 at 3:27 AM, Mike Peachey <mike.peachey at jennic.com>
wrote:
Wed 03 Jun 2009 19:24:45 GMT
Matt Millard wrote:
I'm gonna keep this brief:
1. Remove ldap:// from the server URI, I don't know off the top of
my
head if it would work or not, but it certainly works without it.
Removed and made no difference.
2. As per the README, the ExternalAuth settings need to be pasted
into
your normal RT_SiteConfig.pm. If you leave them in the example file
in
the plugins directory, they will not be read.
The should be included if I add the "require" line in my
RT_SiteConfig.pm though. I moved them over to the RT_SiteConfig.pm
anyway and removed the require. No difference.
3. You have a dead line in your config:
Set(ExternalAuthPriority,['My_LDAP','My_MySQL','My_Oracle','SecondaryLDAP','Other-DB']);
Set($ExternalAuthPriority,['My_LDAP']);
This first line was actually already commented out. So no difference.
Kill the first one.
4. The stack trace for the Failed Login message is of no use. You
need
to enable debug logging, and log to file. This will give you very
verbose output as to precisely what is happening with the LDAP side
of
things.
Logging turned on now and I still was just seeing invalid user/password
errors. So I started going line by line through my config and triple
checking everything. It turns out I had a typo in the ldap server name.
Very frustrating as that was cleansed when I sent to the list. At
least it is working now. Very frustrated that it was a typo on my part
though.
Have fun.
--
Kind Regards,
__________________________________________________
Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
__________________________________________________
---
Matt Millard
gocyclones at eml.cc
http://photos.millardfam.com
http://snipurl.com/mattsshareditems
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