[rt-users] Size limit in RT 3.8.2 rich text editor?

[Michael Finn]

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Flynn,
Timothy J
Sent: Thursday, June 11, 2009 11:16 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Size limit in RT 3.8.2 rich text editor?

I have users that type large messages and/or paste text into the RT
editor that say it is getting truncated.  Is there a size limit to the
amount of text that the rich text box can handle, or another reason why
it would truncate?  Would this pertain to some of the IE bugs that were
fixed in RT 3.8.3?

Thanks,
-Tim
-----End Original Message-----

Tim,
I had the IE problems (in fact, I'm upgrading from 3.8.2 to 3.8.4 as I
type this), but I also had issues if I pasted text from Word or Outlook
into the rich-text editor without using the "Paste from Word" or "Paste
as plain text" tool button.  A straight Ctrl-V pastes a *ton* of
M$-specific XHTML tags, making the result "too large or is not plain
text".

HTH,
Mike