[rt-users] Ticket link is missing after adding Content-Type: text/html in admin correspondence template.

Linux student mysublists at gmail.com
Sun Jun 14 21:04:25 EDT 2009


Linux student on 2009-06-15 6:41 AM +0500, wrote :
> Hi list,
>
> Ticket URL is missing in Emails generated by RT for AdminCC in a
> particular Queue. I just added Content-Type: text/html in admin
> correspondence template for HTML emails.
>
>
> Thanks.
>   

pasting message source :
-------------------------------------------------------------------------------------------

This is a multi-part message in MIME format...

------------=_1244906783-9314-25
RT-Attach-Message: Yes
Content-Type: text/plain; charset="utf-8"
X-RT-Original-Encoding: utf-8

..........

------------=_1244906783-9314-25
Content-Type: text/html; charset="utf-8"
X-RT-Original-Encoding: utf-8

<URL: https://foo.com/Ticket/Display.html?id=xxxx >

.......


Even in HTML view my email client is not showing

<URL: https://foo.com/Ticket/Display.html?id=xxxx >




More information about the rt-users mailing list