[rt-users] Ticket link is missing after adding Content-Type: text/html in admin correspondence template.

Linux student mysublists at gmail.com
Sun Jun 14 21:05:58 EDT 2009


Linux student on 2009-06-15 7:04 AM +0500, wrote :
> Linux student on 2009-06-15 6:41 AM +0500, wrote :
>   
>> Hi list,
>>
>> Ticket URL is missing in Emails generated by RT for AdminCC in a
>> particular Queue. I just added Content-Type: text/html in admin
>> correspondence template for HTML emails.
>>
>>
>> Thanks.
>>   
>>     
>
> pasting message source :
> -------------------------------------------------------------------------------------------
>
> This is a multi-part message in MIME format...
>
> ------------=_1244906783-9314-25
> RT-Attach-Message: Yes
> Content-Type: text/plain; charset="utf-8"
> X-RT-Original-Encoding: utf-8
>
> ..........
>
> ------------=_1244906783-9314-25
> Content-Type: text/html; charset="utf-8"
> X-RT-Original-Encoding: utf-8
>
> <URL: https://foo.com/Ticket/Display.html?id=xxxx >
>
> .......
>
>
> Even in HTML view my email client is not showing
>
> <URL: https://foo.com/Ticket/Display.html?id=xxxx >
>
>   

MY RT version is 3.8.2




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