[rt-users] Set QueueId on Owner Change if new owner in other Queue

Ken Crocker kfcrocker at lbl.gov
Tue Jun 16 16:05:29 EDT 2009


To List,


I'm thinking of writing a scrip that would automatically change the 
QueueID of a ticket if it was taken/stolen by a user of a different 
queue. Has anyone ever done anything like this? Does anyone have any 
ideas? Thanks.


Kenn
LBNL



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