[rt-users] "Can't load a principal" in initial database setup

[Kevin Falcone]

On Jun 17, 2009, at 11:39 AM, Beachey, Kendric wrote:

> Creating ACL...[Wed Jun 17 15:30:16 2009] [crit]: 1
> (/usr/share/request-tracker3.6/lib/RT/ACE_Overlay.pm:909)
> [Wed Jun 17 15:30:16 2009] [crit]: Can't load a principal for id
> (/usr/share/request-tracker3.6/lib/RT/ACE_Overlay.pm:910)
> Principal  not found..[Wed Jun 17 15:30:16 2009] [crit]: 1
> (/usr/share/request-tracker3.6/lib/RT/ACE_Overlay.pm:909)
> [Wed Jun 17 15:30:16 2009] [crit]: Can't load a principal for id
> (/usr/share/request-tracker3.6/lib/RT/ACE_Overlay.pm:910)
> Principal  not found..done.
> Creating ScripActions... 
> 1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.done.
> Creating ScripConditions...1.2.3.4.5.6.7.8.9.10.done.
> Creating templates...1.2.3.4.5.6.7.8.9.10.11.12.done.
> Creating scrips...1.2.3.4.5.6.7.8.9.10.11.12.13.14.done.
> Creating predefined searches...1.2.3.done.
> Done setting up database content.
>
> What could make the initial database setup fail in this way?

You should turn up your debug level, possibly enable stacktraces
and look at what you have in your Users and Principals table.

You may need to go insert debugging into rt-setup-database36
if those fail

-kevin