[rt-users] Implementer comments in a template

[Ken Crocker]

Jeremy,

    Templates are on the DataBase. Upgrading from version to version 
will NOT erase them. As long as your DBA is doing regular backups (which 
I cannot fathom why they wouldn't), then your templates are safe.


Kenn
LBNL

On 6/18/2009 7:28 AM, Jeremy Winder wrote:
> How do I add comments to my templates so they can be backed up or moved
> from RT install to RT install with the implementation notes right in the
> template?
>
> Thanks,
>
> Jeremy
>
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