[rt-users] Simple search - whitespace in front of ticket number

[Timothy Arnold]

Hi All,

I've got a little bit of an odd issue. I've just upgraded to 3.8 from 3.6.6 and it appears if I copy/paste a ticket number with a whitespace in front of it, I get "Found 0 tickets".

http://rt.mycompany.com/Search/Simple.html?q=+424285

However what is interesting is this appears to only affect tickets that were in the old 3.6.6 system and not tickets that have been created since the migration?

Any idea?

Thanks
Tim



Timothy Arnold
Senior Engineer, Operations (Network, Security & Facilities Group), UKSolutions

Telephone: 0845 004 1333, option 2
Email: timothy.arnold at uksolutions.co.uk
Web: http://www.uksolutions.co.uk/
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