[rt-users] RT Cookie Issue

Ken Crocker kfcrocker at lbl.gov
Thu Jun 25 11:20:28 EDT 2009


Varun,

There are a couple possible causes for this. If you are on Oracle, then 
you need to override a setting in RT_SiteConfig.pm. If on MySQL, then 
you need to change the way a field in the Session Table is defined. 
Which do you have?

Kenn
LBNL

On 6/24/2009 10:49 PM, Varun Vyas wrote:
> Hello All
>
>  From past two days i m facing one weird problem. I have RT 3.6.3. And 
> whenever i logs in it allows me to log in but whenever i tried to move 
> to other page then it redirects me to login page. Then i again have to 
> type username password and then it takes me to page. And same thing 
> continues whenver i try to transit to another page. We dnt have done any 
> upgrade but we have deleted all files in *rt3/var/obj*. As we have 
> problem that html changes which we made was not reflected on site. So we 
> try to clear session and cache and objects so that we can have  an 
> updated session and objects file which gives us our html changes
>
> Any help is highly appreciated.
>
>   



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