[rt-users] Child Links in Search Results

[Kevin Falcone]

On Jun 26, 2009, at 8:22 AM, David Donachie wrote:

> Okay, I'll try asking again :)
>
> Is there any way, in 3.6.3, to get child links in search results to
> show ticket names (and status?) instead of just ticket number
>
> Currently the child tickets are shown using the __Children__ token, is
> there a way to get that to show names?
>

You want to use the callbacks in Elements/RT__Ticket/ColumnMap
to override the Children entry (use Data::Dumper to see the current
entry) with something more verbose.  The actual code run is generated
at the top of ColumnMap

-kevin