[rt-users] *sigh* unable to get Plugins to work

[Dhrakar]

Hello All,
  I'm having a heck of a time getting a couple of plugins to work with RT
3.8.2.  I've got RT up and running, but whenever I try to add the
Set(@Plugins,(qw(RT::Authen::ExternAuth))); I get the error:

Thu Feb 26 16:29:23 2009] [error] Can't locate RT/Authen/ExternAuth.pm in
@INC ...

  Now I've tried redoing the perl Makefile.PL; make; make install several
times.  Should the ExternAuth files get loaded anywhere else besides
/opt/rt3/local/plugins?  I've got:

[root at ithaca RT-Authen-ExternalAuth-0.08]# vdir $RTHOME/local/plugins
total 4
drwxr-xr-x 5 root root 4096 2009-02-26 16:29 RT-Authen-ExternalAuth

  I guess I'm confused (even after scouring the web :-P) about how and where
RT calls plugins.  Does it interpret the '-' chars in RT-Authen-ExternAuth
as '::' or '/' for finding the plugins?  Or should the
/opt/rt3/local/plugins dir show up in the @INC array?  

  Oh, I've run fixdeps and it seems to have found everything it needs.  Here
are the results of the make:

Thanks!
  Derek

[root at ithaca RT-Authen-ExternalAuth-0.08]# perl Makefile.PL 
Cannot determine perl version info from lib/RT/Authen/ExternalAuth.pm
Cannot determine author info from lib/RT/Authen/ExternalAuth.pm
Cannot determine license info from lib/RT/Authen/ExternalAuth.pm
Using RT configuration from /opt/rt3/lib/RT.pm:
./etc	=> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc
./html	=> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html
./lib	=> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib
Cannot determine perl version info from lib/RT/Authen/ExternalAuth.pm
Checking if your kit is complete...
Looks good
Writing Makefile for RT::Authen::ExternalAuth
[root at ithaca RT-Authen-ExternalAuth-0.08]# vdir $RTHOME/local/plugins
total 4
drwxr-xr-x 5 root root 4096 2009-02-26 14:48 RT-Authen-ExternalAuth
[root at ithaca RT-Authen-ExternalAuth-0.08]# rm -rf
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/
[root at ithaca RT-Authen-ExternalAuth-0.08]# make
cp lib/RT/Authen/ExternalAuth.pm blib/lib/RT/Authen/ExternalAuth.pm
cp lib/RT/Authen/ExternalAuth/LDAP.pm
blib/lib/RT/Authen/ExternalAuth/LDAP.pm
cp lib/RT/User_Vendor.pm blib/lib/RT/User_Vendor.pm
cp lib/RT/Authen/ExternalAuth/DBI/Cookie.pm
blib/lib/RT/Authen/ExternalAuth/DBI/Cookie.pm
cp lib/RT/Authen/ExternalAuth/DBI.pm blib/lib/RT/Authen/ExternalAuth/DBI.pm
Manifying blib/man3/RT::Authen::ExternalAuth.3pm
Manifying blib/man3/RT::User_Vendor.3pm
[root at ithaca RT-Authen-ExternalAuth-0.08]# make install
Installing
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm
Installing
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
Installing
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm
Installing
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm
Installing
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI/Cookie.pm
Writing /opt/rt3/local/man/auto/RT/Authen/ExternalAuth/.packlist
Appending installation info to
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/perllocal.pod
Installing
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm
Installing
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth




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