[rt-users] Self service shows more queue's than it should
Drew Barnes
barnesaw at ucrwcu.rwc.uc.edu
Tue Mar 3 11:38:24 EST 2009
who else wrote:
> I tried a lot to get self service working like this:
>
> unpriv logs in and clicks on "create ticket".
> User is presented with just the queue's he has access to, but he will see
> always all queue's, not just the three he is entitled to.
>
> ShowQueue has been globally set for just the groups, where this user is
> member of.
>
If this was meant as I read it, you gave them a global ability to see
queues which I believe means they can see all queues.
> I am pretty sure i am missing something, but after crawling through tons of
> setting pages in rt, i seem to be lost.
>
> If someone can show me the direction and lead me a bit back on the way, i'd
> really appreciate.
>
> Thanks!
>
> w_e
>
--
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati
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