[rt-users] WorkFlowBuilder, approval on new and change of queue

[Fred Blaise]

Hello all,

I have created a CMR queue specific for tickets approval. It works fine
when you create the ticket directly in it.

However, I would also like to have approval tickets created when I
transfer a ticket from another queue to the CMR queue. I have tried to
add a second script, but rt-workflow complains when there is more than one.

Any workaround for that?

Thank you.
fred