[rt-users] add new Ticket status

[Emmanuel Lacour]

On Wed, Mar 04, 2009 at 10:37:21AM +0100, Tariq Doukkali wrote:
> Hello all,
> 
> is it possible to add a new status for the ticket ? Now I can only choose (new,  open, stalled, resolved, rejected, deleted).
> 
> Many Thanks !!!
> 

Look at this in RT_Config.pm:

Set(@ActiveStatus, qw(new open stalled));
Set(@InactiveStatus, qw(resolved rejected deleted));

and adjust it to RT_SiteConfig.pm as needed.