[rt-users] WorkflowBuilderRules, approval on either approver
Michael Finn
mfinn at nbutexas.com
Wed Mar 4 12:30:17 EST 2009
I haven't tried the plugin yet, but based on the docs
(http://search.cpan.org/dist/RTx-WorkflowBuilder/bin/rt-workflow), I'd
guess you need something like:
Set($WorkflowBuilderRules,
{ 'CMR-approval-rule' => ['CMR-approval' => ['IT Manager approval',
'IT Director approval'] ] } );
Hope that works/helps.
Mike
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Fred Blaise
> Sent: Wednesday, March 04, 2009 1:32 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] WorkflowBuilderRules, approval on either approver
>
> Hi all,
>
> I have a very simple need for approval. Either my manager or my
> director
> approval should suffice.
>
> I have it this way currently:
>
> > Set($WorkflowBuilderRules,
> > { 'CMR-approval' => [ 'IT Manager approval', 'IT Director
> approval'], }
> > );
>
> But it still requires the 2 of them to approve for the "pending
> approval" status to vanish. I have also tried with another pair of
> angled brackets, but still no luck.
>
> How would I go about doing that?
>
> Thanks for the help.
>
> fred
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
More information about the rt-users
mailing list