[rt-users] Is it standard for AdminCc watchers to get 2 emails every time a ticket is created?

Aaron Guise aaron at guise.net.nz
Wed Mar 4 21:45:06 EST 2009


What Scrip is causing this to occur?

*Regards,*

*Aaron Guise
027 212 6638
aaron at guise.net.nz
 *



On Thu, Mar 5, 2009 at 1:12 PM, Steve OBrien <steve.obrien at hdesd.org> wrote:

> We are seeing the Autoreply message and immediately a request was acted
> upon (although it is hard to tell what was done, in the tcket history
> they happen simultaneously.
>
> TIA,
> Steve
>
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