[rt-users] Is it standard for AdminCc watchers to get 2 emails every time a ticket is created?

Stephen Turner sturner at MIT.EDU
Thu Mar 5 09:08:37 EST 2009


On Wed, 04 Mar 2009 22:43:52 -0500, Steve O'Brien <steve.obrien at hdesd.org>  
wrote:

>> What Scrip is causing this to occur?
> How can you tell?
> Steve

Steve, can you list your scrips, both global and for the queue in question?

Are your adminccs seeing this behavior for every single new ticket or just  
ones they generate themselves?

Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T



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