[rt-users] Is it standard for AdminCc watchers to get 2 emails every time a ticket is created?

[Stephen Turner]

On Thu, 05 Mar 2009 12:27:53 -0500, Steve OBrien <steve.obrien at hdesd.org>  
wrote:

>            3
> On Create
> Autoreply To
> Requestors
> TransactionCreate
> On Create
> Autoreply To
> Requestors
> Autoreply - HDESD
>

On the face of it, Adminccs shouldn't be getting the autoreply - I wonder  
if there's something in the "Autoreply - HDESD" template that is adding  
adminccs to the recipient list?

Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T