[rt-users] De-normalized RT Views

[Jason Doran]

Hi Kenn,
We have Remedy Helpdesk and I would be interested in your
Perl program to test conversion to RT.

Regards,
Jason


On 5 Mar 2009, at 22:50, Kenneth Crocker wrote:

> 	Also, for those who have been looking for ways to convert from one
> ticketing system to RT, we have written a program in Perl to do just
> that. It uses the API, so that all relevant table records are  
> updated in
> RT. Again, we use Oracle, so this may not work for you, but the logic
> and process should. All you would have to do is change the syntax and
> any environmental setups so the program would work for you and you've
> got it. Anyone interested in that?