[rt-users] time worked in a given time range
Joel Schuweiler
Joel.Schuweiler at schmoozecom.com
Mon Mar 9 11:56:56 EDT 2009
I want to report on time worked in a given time range. Think billing out for time spent working on tickets.
I've got a saved search in the dashboard, and I added the time worked query. However I can't seem to find a way to have the query update with the time that the dashboard interval is on. Does anyone know how to do this? Or achieve this report with another method?
-Joel
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