[rt-users] Customer Integration

Jnaneshwar Bantanur jnaneshwar.bantanur at kavach.net
Fri Mar 13 01:54:52 EDT 2009


Hi All,

Can any buddy please help me out.How to use RT customer Integration.Can 
I try this way !

I will create a new queue for each customer.And the assigned internal 
users will be same for all the queues and permissions etc remains the 
same.Even I want provide a login for each customer where they can see 
only their tickets and dash board reports.! Is it possible !

We are just migrating ourself from eventum.

Thanks in advance for ur valuable suggestions.
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