[rt-users] problems with rt-3.8.1 after upgrading vom centos 5 to 5.2

Raphael Loziczky rl at greentube.com
Tue Mar 17 10:53:03 EDT 2009


Thanks for reply! I tried the old working config from fastcgi and lighty 
- it has not been updated...

I will check the permissions on /tmp...
Perl modules were updated I think it made troubles with some deps.

I'm going on finding the error

Raphael

jmoseley at corp.xanadoo.com schrieb:
> Someone else also appears to have this problem...  The first thing I can
> think of is that either or both of the lighty or fastcgi configuration
> files changed.  Can you compare the current configs with known working
> ones?  Perhaps permissions on /tmp?  Can you see as part of the upgrade if
> perl (or any perl modules) was upgraded?
>
> As for using Apache, you simply need to update the File::Temp perl module.
>
>
> James Moseley
>
>
>
>
>                                                                            
>              Raphael Loziczky                                              
>              <rl at greentube.com                                             
>              >                                                          To 
>              Sent by:                  rt-users at bestpractical.com          
>              rt-users-bounces@                                          cc 
>              lists.bestpractic                                             
>              al.com                                                Subject 
>                                        [rt-users] problems with rt-3.8.1   
>                                        after upgrading vom centos 5 to     
>              03/17/2009 07:54          5.2                                 
>              AM                                                            
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>
>
>
> hello,
>
> we updated our rt-server from centos 5 to centos 5.2
>
> now we can't get it working any more...
>
> we use lighttpd with the mason lighttpd handler for fastcgi
>
> when using lighttpd is says:
>
> 2009-03-17 13:51:46: (mod_fastcgi.c.1768) connect failed: Connection
> refused on unix:/tmp/rt-fcgi.socket-1
> 2009-03-17 13:51:46: (mod_fastcgi.c.2956) backend died; we'll disable it
> for 5 seconds and send the request to another backend instead:
> reconnects: 0 load: 1
> 2009-03-17 13:51:46: (mod_fastcgi.c.2752) --- fastcgi spawning
>         socket unix:/tmp/rt-fcgi.socket-1
>         current: 1 / 2
> 2009-03-17 13:51:46: (mod_fastcgi.c.814) new proc, socket: 0
> /tmp/rt-fcgi.socket-1
> 2009-03-17 13:51:46: (mod_fastcgi.c.3005) got proc: pid: 9658 socket:
> unix:/tmp/rt-fcgi.socket-1 load: 1
> 2009-03-17 13:51:46: (mod_fastcgi.c.2494) unexpected end-of-file
> (perhaps the fastcgi process died): pid: 9658 socket:
> unix:/tmp/rt-fcgi.socket-1
> 2009-03-17 13:51:46: (mod_fastcgi.c.3325) response not received, request
> sent: 1131 on socket: unix:/tmp/rt-fcgi.socket-1 for / , closing connection
>
>
> apache with mod perl is also configured.
>
> when using apache the start of the service quits with the following error:
>
> Tue Mar 17 12:00:52 2009] [error] File::Temp version 0.18 required--this
> is only version 0.16 at /usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm
> line 14.\nBEGIN failed--compilation aborted at
> /usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm line 14.\nCompilation
> failed in require at /usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm line
> 233.\nBEGIN failed--compilation aborted at
> /usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm line 233.\nCompilation
> failed in require at /opt/rt3/bin/../lib/RT/I18N.pm line 65.\nBEGIN
> failed--compilation aborted at /opt/rt3/bin/../lib/RT/I18N.pm line
> 65.\nCompilation failed in require at /opt/rt3/bin/../lib/RT.pm line
> 152.\nBEGIN failed--compilation aborted at /opt/rt3/bin/webmux.pl line
> 101.\nCompilation failed in require at (eval 2) line 1.\n
> [Tue Mar 17 12:00:52 2009] [error] Can't load Perl file:
> /opt/rt3/bin/webmux.pl for server rt.server.com:0, exiting...
>
> plz help! it's urgent for us!
>
> best regards,
> Raphael
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