[rt-users] Send Mail Scrip problems

[Potla, Ashish Bassaliel]

Maybe the $user that you use to initialize the Group Object variable is not initialized properly.
I always use $RT::SystemUser instead of the CurrentUser to initialize such variables, but until now I havent really thought about it being 'bad'.

Any thoughts about this?

-Ashish
________________________________________
From: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] On Behalf Of Andy Smith [a.smith at ukgrid.net]
Sent: Tuesday, March 17, 2009 11:01 PM
To: Ken Crocker
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Send Mail Scrip problems

Hi Ken,

   thanks for replying. Actually I seem to have found a way to get it
working but without really understanding what I have done :P. Please
see my second post with the issue described slightly more clearly (I
think).

http://lists.bestpractical.com/pipermail/rt-users/2009-March/058001.html

If you have any ideas what I have done any why it works with the later
config it would be great to know!

Thanks Andy.

Quoting Ken Crocker <kfcrocker at lbl.gov>:

> Andy,
>
>
>    Did you remember to insert a "blank" line after the "to:" line.
> When you replace "Subject:", "From:", or "to:" (header replacement
> line) you MUST insert a blank line between them and the body of your
> template.
>    Hope this helps.
>
> Kenn
> LBNL

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