[rt-users] CreateChildTicket

hanane ourdani hanane.ourdani at gmail.com
Mon Mar 23 12:51:17 EDT 2009


Hi all,

Our need is to create a ticket automatically when you click on a button on
RT. I found in the wiki CreateChildTicket, my question is: Can we transmit
the values of Custom Fields of a ticket in the child relies on this feature?
and how can we do this?

thank you,
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